Papers

All papers accepted for the workshop are available below. Full papers are available as preprints. Note that authors have been encouraged to update the final versions of their papers following the workshop.

The final authenticated versions of the full papers are available in the Springer book Chatbot Research and Design. Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers, at https://doi.org/10.1007/978-3-030-39540-7.

Chatbots for customer service

Frameworks and applications

Chatbots for collaboration

Chatbots in education

Understanding chatbots and users

Humanlike chatbots